Shipping
We currently only ship to mainland Europe excluding Switzerland.
- Orders generally ship within 1-2 business days of receipt. Once shipped, orders generally take 2 business days in transit to reach their destination.
- During peak season orders may take an extra 1-3 business days to fulfill.
Returns & Refunds
If you are unhappy with your Ascensus Labs product, please let us know within 30 days of purchase. We cannot accept returns, but we will replace your items at no cost or provide a refund. You can reach us by email at hey@ascensuslabs.com.